Direct assistance for cold-chain deliveries and baking inquiries.

Whether you are tracking a shipment or planning a private gathering with wholesale dough pucks, we are here to help.

Common questions

Everything you need to know about storage and oven preparation.

Freezer Lifespan

Oven Calibration

Dry-Ice Handling

Flash-frozen dough pucks keep pristine texture for up to six months in standard home freezers.

Standard domestic ovens bake our pucks to a molten center in ten to twelve minutes flat.

Cartons arrive insulated with dry ice to ensure pucks remain completely frozen upon arrival.